On February 12, 2009, a pilot flying near Buffalo, NY, pulled his plane into a steep climb, stalled and slammed into a private residence, killing the homeowner and all 49 passengers. Because there is no Federal requirement to use simulators that accurately represent how out of control planes behave, pilots receive little or no hands-on training in how to recover from stalls, wing icing and other extreme scenarios – the leading cause of aircraft accidents.
Like airline pilots, most business managers aren’t trained for out of control situations. Yet, true leaders transform crisis into opportunity and take advantage of a competitor’s slow or miscalculated response. Good management in a crisis situation can dramatically improve market share, profitability, and brand value. Providing your managers with hands-on training for extreme situations can increase their preparedness and improve business performance.
Two recent articles in Business Week and USA Today address this issue (see Business Week – Managing Through a Crisis: The New Rules and USA Today – Pilots need air-hazard skills).
You might also be interested in reading PriSim: Business in Crisis Product Sheet.